Skip navigation

Emergency Communications

Volunteers in a mock exercise for the Surrey Emergency Program Amateur Radio

When a disaster strikes, communication is key. To find information on what's happening after a disaster:

  • Tune in to CBC AM 690 or a local radio or TV station for information and instructions
  • Check the city's website or social media accounts (Facebook, Twitter)

It's important to keep lines open for emergencies only, so stay off your phone, cell phone and the internet unless there is a life at stake.

Get a list of emergency contacts to use during and after a disaster.

Utilities Disruption for Businesses

Some areas could lose utility services for significant periods of time following a major disaster. Businesses should plan ahead to consider how extended disruptions of electricity, gas, telecommunications, sewer and water service could affect your operation.

  • Know the emergency outage reporting lines for all of your utility service providers (a list of many service providers can be found on the Emergency Contact Information page)
  • Identify backup options, such as water storage, generators, alternate power sources, etc.
  • Plan a secondary means of accessing the internet if it is vital to your operations
  • If food storage or refrigeration is critical, identify ice and dry ice vendors and/or partner with another company that has refrigeration on backup power.