Road Booking for Traffic Obstruction Permits
The Road Booking Service is a way for the City to improve traffic on Surrey roads by allowing us to ensure there are no conflicts with other obstructions currently underway and inform road users of potential impacts to their commute.
How Road Booking Works
Submit a Request to book the Road
After a Traffic Obstruction Permit is issued, the permit holder must submit a Request to Proceed for the actual dates the permit will be implemented using our online web app.
- Log into the using the Permit Number and PIN printed on the top right corner of your permit (min. 3 business days in advance of the first obstruction date)
- Select an accepted traffic plan
- Select the dates you wish to implement the traffic plan (up to 3 weeks from your log in date)
Note: If your current permit does not have a PIN please contact firstname.lastname@example.org.
Obtain an Approval for your Booking Request
- City Staff will review your requested dates
- Your Traffic Control Manager will receive an email with the status of your request, within 2 business days
- If your request is approved, you will be prompted to log into the web app to obtain your Approval to Proceed. This document must be kept on site.
- If your request was not approved, you will be alerted to resubmit your request and select different dates.
Modifying or Cancelling your Request
You can modify your request (add/remove dates) at any time using the online web app.
Tip: Book the road in small increments. For long duration projects, it is recommended to submit your Request to Proceed on a weekly basis. This will reduce the need to submit revised requests.
Traffic Control Manager
Your Traffic Control Manager will be responsible for all aspects of your traffic control and will be the City's point of contact for any matters related to traffic control, and must be available at any time while the obstruction is underway. A Traffic Manager is permit-specific. You are able to select different individuals for different permits, if required.
If the Traffic Control Manager's contact information changes, please contact email@example.com or visit the Engineering Front Counter at City Hall.
Road Booking is Mandatory
The submission of a Request to Proceed and obtaining an Approval to Proceed is mandatory. It is also mandatory to update your road booking should you no longer require the roadway. Failure to do so will result in fines and/or revocation of your Traffic Obstruction Permit.